130 lines
5.8 KiB
YAML
130 lines
5.8 KiB
YAML
name: 🐛 Bug / Crash Report
|
|
description: Create a bug or crash report for Vesktop
|
|
labels: [bug]
|
|
title: "[Bug] <title>"
|
|
|
|
body:
|
|
- type: markdown
|
|
attributes:
|
|
value: |
|
|
**Thanks 🩷 for taking the time to fill out this bug report! Before proceeding, please read the following**
|
|
|
|
Make sure a similar issue doesn't already exist by [searching the existing issues](https://github.com/Vencord/Vesktop/issues?q=is%3Aissue) for keywords!
|
|
|
|
Make sure both Vesktop and Vencord are fully up to date. You can update Vencord by right-clicking the Vesktop tray icon and pressing "Update Vencord"
|
|
|
|
**DO NOT REPORT** any of the following issues:
|
|
- Purely graphical glitches like flickering, scaling issues[^1]
|
|
- App crashing / not showing window with mentions of the gpu process in the stacktrace[^1]
|
|
- Screenshare not starting, black screening or crashing[^2]
|
|
- Vencord related issues: This is the Vesktop repo, not Vencord
|
|
- Captchas[^3]
|
|
- Issues with opening URLs[^4]
|
|
- Issues with Notifications[^4]
|
|
- Issues with Input Methods[^4]
|
|
- Issues with File Drag and Drop[^5]
|
|
- Network Errors[^6]
|
|
|
|
Linux users: Please only report issues with supported packages (flatpak and any builds from the README / releases).
|
|
We do not support other packages, like the AUR or Nix packages, so please first make sure your issue is reproducible with official releases,
|
|
like [our Flatpak](https://flathub.org/apps/dev.vencord.Vesktop) or [AppImage](https://vencord.dev/download/vesktop/amd64/appimage)
|
|
|
|
|
|
[^1]: GPU issue. Disable hardware acceleration in Vesktop Settings or run with `--disable-gpu`
|
|
[^2]: System issue. You will have to fix it
|
|
[^3]: If you are receiving a lot of captchas, it means Discord thinks you might be a bot. Make sure you're not using a VPN/Proxy
|
|
[^4]: These things are handled by Chromium / Electron, not us. If they don't work, it's either an issue with your system or a bug with Chromium.
|
|
[^5]: You are likely using the Vesktop flatpak and trying to drop a file the flatpak can't access. You can fix this by installing Flatseal and using it to grant Vesktop full access to your files
|
|
[^6]: Issue on your end, you have to fix it. Try changing your DNS to [1.1.1.1 (Cloudflare DNS)](https://developers.cloudflare.com/1.1.1.1/setup/)
|
|
|
|
- type: input
|
|
id: discord
|
|
attributes:
|
|
label: Discord Account
|
|
description: Who on Discord is making this request? Not required but encouraged for easier follow-up
|
|
placeholder: username#0000
|
|
validations:
|
|
required: false
|
|
|
|
- type: input
|
|
id: os
|
|
attributes:
|
|
label: Operating System
|
|
description: What operating system are you using (eg Windows 10, macOS Big Sur, Ubuntu 20.04)?
|
|
placeholder: Windows 10
|
|
validations:
|
|
required: true
|
|
|
|
- type: input
|
|
id: linux-de
|
|
attributes:
|
|
label: Linux Only ~ Desktop Environment
|
|
description: If you are on Linux, what Desktop environment are you using (eg GNOME, KDE, XFCE)? Are you using Wayland or Xorg?
|
|
placeholder: Gnome on Wayland
|
|
validations:
|
|
required: false
|
|
|
|
- type: input
|
|
id: install-type
|
|
attributes:
|
|
label: Package Type
|
|
description: What kind of Vesktop package are you using? (Setup exe, Portable, Flatpak, AppImage, Deb, etc)
|
|
placeholder: Flatpak
|
|
validations:
|
|
required: true
|
|
|
|
- type: textarea
|
|
id: bug-description
|
|
attributes:
|
|
label: What happens when the bug or crash occurs?
|
|
description: Where does this bug or crash occur, when does it occur, etc.
|
|
placeholder: The bug/crash happens sometimes when I do ..., causing this to not work/the app to crash. I think it happens because of ...
|
|
validations:
|
|
required: true
|
|
|
|
- type: textarea
|
|
id: expected-behaviour
|
|
attributes:
|
|
label: What is the expected behaviour?
|
|
description: Simply detail what the expected behaviour is.
|
|
placeholder: I expect Vencord/Discord to open the ... page instead of ..., it prevents me from doing ...
|
|
validations:
|
|
required: true
|
|
|
|
- type: textarea
|
|
id: steps-to-take
|
|
attributes:
|
|
label: How do you recreate this bug or crash?
|
|
description: Give us a list of steps in order to recreate the bug or crash.
|
|
placeholder: |
|
|
1. Do ...
|
|
2. Then ...
|
|
3. Do this ..., ... and then ...
|
|
4. Observe "the bug" or "the crash"
|
|
validations:
|
|
required: true
|
|
|
|
- type: textarea
|
|
id: debug-logs
|
|
attributes:
|
|
label: Debug Logs
|
|
description: Run vesktop from the command line. Include the relevant command line output here. If there are any lines that seem relevant, try googling them or searching existing issues
|
|
value: |
|
|
```
|
|
Replace this text with your crash-log. Do not remove the backticks
|
|
```
|
|
validations:
|
|
required: true
|
|
|
|
- type: checkboxes
|
|
id: agreement-check
|
|
attributes:
|
|
label: Request Agreement
|
|
description: We only accept reports for bugs that happen on supported and up to date Vesktop releases
|
|
options:
|
|
- label: I have searched the existing issues and found no similar issue
|
|
required: true
|
|
- label: I am using the latest Vesktop and Vencord versions
|
|
required: true
|
|
- label: This issue occurs on an official release (not just the AUR or Nix packages)
|
|
required: true
|